Privacy Policy

This Privacy Policy describes how AUDAWER ("we", "us", or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from our website. We are committed to protecting your privacy and ensuring your data is handled securely.

1. Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

• Order Information: Name, billing address, shipping address, payment information (processed securely via Shopify), email address, and phone number.
• Device Information: Version of web browser, IP address, time zone, cookie information, what sites or products you view, and how you interact with the Site.
• Customer Support Information: Data provided when you contact us via email or phone.

2. How We Use Your Information

We use your personal Information to provide our services to you, which includes:

• Processing your payments and fulfilling your orders.
• Arranging for shipping and providing you with invoices and/or order confirmations.
• Communicating with you regarding your order or inquiries.
• Screening our orders for potential risk or fraud.
• Providing you with information or advertising relating to our products or services (only if you have opted in).

3. Sharing Your Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

• Shopify: We use Shopify to power our online store backend. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
• Logistics Partners: We share your shipping details (Name, Address, Phone Number) with our shipping aggregators (e.g., Fship) and courier partners exclusively for the purpose of delivering your order.
• Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. Your Rights

Depending on your location, you may have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

5. Data Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

6. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us: